Terms of service

Last updated: September 25, 2026

Overview

This website, tochkalighting.com, is operated by TOCHKA, a business based in Vancouver, Washington, USA ("TOCHKA", "we", "us", "our"). By visiting our website or purchasing from us, you agree to these Terms of Service ("Terms"), together with our Privacy Policy, Refund Policy and Shipping Policy. If you do not agree, please do not use the website.

Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products to you.

1. Eligibility

You must be at least the age of majority in your state of residence to make a purchase. You agree to provide current, complete and accurate purchase and account information.

2. Products and product information

We make every effort to display product colors, finishes, dimensions and specifications accurately. Actual colors may vary depending on your screen, and minor variations in natural materials such as wood are normal. We do not warrant that product descriptions or other content are error-free.

3. Installation and safety

Many lighting products must be installed in accordance with local electrical codes. Hardwired fixtures should be installed by a qualified, licensed electrician. Always turn off power at the circuit breaker before installation, and follow the included instructions. TOCHKA is not responsible for damage or injury resulting from improper installation or use.

4. Pricing and availability

All prices are in U.S. dollars. Prices and availability may change without notice. We reserve the right to correct errors in pricing or product information and to cancel orders placed at an incorrect price, even after an order has been submitted. If we cancel an order after payment, we will issue a full refund.

5. Orders

We reserve the right to refuse or limit any order, including orders that appear to be placed by dealers, resellers or distributors, or orders suspected of fraud. Your receipt of an order confirmation does not constitute our acceptance of the order.

6. Payment

Payments are processed securely by our payment providers. We do not store your full card details.

7. Shipping, returns and warranty

Shipping, returns, refunds and warranty terms are described in our Shipping Policy and Refund Policy.

8. Intellectual property

All content on this website, including text, images, videos, logos and design, is owned by or licensed to TOCHKA and may not be copied or used without our written permission.

9. User content

If you submit reviews, photos, comments or other content, you grant us a non-exclusive, royalty-free license to use, reproduce and display it in connection with our business. You are responsible for ensuring your content is accurate, lawful and does not infringe anyone's rights.

10. Prohibited uses

You may not use the website for any unlawful purpose, to interfere with its security or operation, to upload malicious code, or to collect information about other users.

11. Third-party links and services

Our website may contain links to third-party websites or tools. We are not responsible for their content, products or practices.

12. Disclaimer of warranties

Except as expressly stated in our Refund Policy (including our limited warranty), the website and products are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law.

13. Limitation of liability

To the fullest extent permitted by law, TOCHKA shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless TOCHKA from any claims arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Governing law

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-law rules. Any dispute shall be brought in the state or federal courts located in Clark County, Washington.

16. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the website after changes are posted means you accept them.